Starting an online business where you can accept credit cards from your customers requires planning – specifically operational planning. Too many companies try to rely on strategies to carry them through their business cycles. In reality, strategies are not specific as operational planning.
For example, a strategy might be that you are going to organize your office by clearing off clutter from your desk, discarding old files, and vacuuming the floor. That is a great strategy; however, operational planning requires you to make sure that you have a working vacuum capable of doing the job, places to put your newly organized desktop, and a system for maintaining files to reduce clutter in the future.